Helping our customers deliver exceptional service by putting their customers first.
The customer engagement service area focuses on the relationship between the end user and the service provider.
Our work covers all touch points where there may be a need or desire to communicate from either the customer or company perspective. Specific topic areas covered include:
Reaching out to food service establishments on fats, oils and grease disposal issues
Getting to the bottom of rainwater harvesting and grey water reuse for the water industry
Explaining the unexplained! Mimicking meter failures to reduce costs and customer disruption
Best Practice for National Communications on Responsible Use of Sewers
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