Terms and Conditions

Foundations of Water Quality and
the Environment

Programme

WRc Ltd is committed to keeping our course content up to date and, in order to do so, we reserve the right change the course content and/or trainers should this be required for any reason.

Bookings and confirmation

Bookings will only be accepted provided WRc receives a completed booking form plus the appropriate payment in full at least one week before the course. Late bookings may be accepted at the discretion of WRc. Places are allocated on a first-come first-serve basis. If there are no places on the date selected then you may either:

  • transfer your booking to an alternative date, if appropriate; or,
  • be given a full refund.

On receipt of your booking and clearance of the fee to WRc’s bank, WRc will confirm your place on the course. Only those people who receive confirmation will have a place on the course.

Cancellation

WRc reserves the right to cancel the course or alter dates, without liability. If the course is cancelled by WRc, you will be offered a full refund or the option of attending an alternative date or course.

Cancellations will incur the following charges:

  • More than 28 days before the course – 90% refund;
  • 8-28 days before the course – 50% refund;
  • Less than 7 days before the course – no refund.

Substitutions

If you are unable to attend, a substitute participant is generally acceptable. For safety and housekeeping reasons we request that you provide details to WRc at least 1 working day in advance